Trike Bike parts are securely and individually wrapped in bubble wrap to prevent shipping damage, it is unlikely, but possible that there may be some slight damage or scratches to the parts when they arrive especially to remote location in outback areas, where the roads are rough and the boxes are handled many times.
Whilst we do our absolute best to avoid any damage by using 7 layer cardboard boxes and have all parts wrapped in bubblewrap sometimes damage or scratches may occur.
As part of the shipping process we take out insurance for up to $100 for shipping damage, this includes scratches caused by rough handling by the different couriers but its difficult to claim.
Please be aware of this fact when ordering your Trike Bike, we will do our absolute best to help you should any damage occur but we are not responsible for shipping damage.
Please, If you don’t agree to these shipping conditions then please don’t order.
Electric Trike Bike products must be shipped as dangerous goods and this can cause shipping delays.